Mason D.

I recently moved my file from one storage on my pc to another. Now it says the file is missing and whenever I resolve file by finding it then selecting it, the window says not responding and freezes up completely. At that point all I can do is close the program.

I already paid for the full version so I'm hoping just updating will fix it, also the media it won't let me add is things that I have already been adding in previous projects so that's why I am so confused.

Every time I try to add a MP3 file it gives this message. "Failed to load file" in an "Error Loading Clip File(s)" window. I have already cleared the cache and even tried to move the file I'm trying to transfer over from an external drive to my internal M.2 SSD. I also tried multiple methods and can't seem to make any progress. I don't know how to update the version of VideoPad that I have. Haven't found any update button in the options menu or any update option on the website.