Creeta

Sounds good. The Unlicensed one will work for the interim until the Microsoft Build gets fixed.

Edit: the primary thing is that this bug is common and being remedied.🙂

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Posted March 12

This has been resolved 🙂

Using the unlicensed version was very frustrating but today was able to attempt adding MP4s to Microsoft build and it is working. 

Yes I have tried going to the Microsoft Store, uninstalled and reinstalled 3 times. 

Other options suggested aren't applicable as I do not have registrations codes. 

I've been using VideoPro for a few months now, with about 130 videos done. 

This morning I encountered a new issue, when dragging a file (MP4) to videopad i encountered an error message stating "Failed to Load File." 

Looking around I'm seeing a few others with this issue but not the solution to their plight. 

Potentially relevant information. 

I have tried other video types, no success. 

I have tried Music Files, they seem to 'Load' okay enough. 

I have tried clearing the cache using OPTIONS-Disk-"Clear Unused Cache Files" 

I have tried uninstalling and re-installing. 

I have ownership, though no license, as VideoPad was purchased in the windows store (Dumb me) 

I tried downloading it and using the temporary version off of the website and it totally worked, only unlicensed and not a permanent solution. 

Last video created was made yesterday 3/4/21, and issue arose today on 3/5/21. 

Thank you for any assistance possible.