Flyer295

Hi Nat, Thanks for your reply. Version v 894 Free but I'm only experimenting at the moment. If I can get it to work then I may upgrade. I think I may have found the problem but don't know how to cure it. I tried another video taken with my iphone and it worked. As you suspected they are 2 different types of files. The one using my Cannon camera comes out as MP4 whereas with the iphone it's MOV. Now I have a problem, how do I get the Cannon to download in MOV or change the format from MP4 to MOV? Bob

You'll have to excuse my ignorance. I'm a newbe ! In my first attempt to download a simple video onto this I got as far as it appearing in the video box (left hand side) Although there is a picture of the video all get is the audio in the clip preview. Help please ( in idiotese) Bob