The setup that I am trying for is described as follows:
A call comes in and is answered by IVM AA. I would like it to forward the call to Number1. If no one answers at Number1 after a certain amount of rings, then try forwarding to Number2 and wait for an answer. If no one answers, go to Number3. Continue in this fashion cyclcing through the list of numbers until someone answers (I don't want voicemail to pick up).
Our phone system can handle 3 way conference calls, call forwarding and transfers.
Is this possible to do with IVM Answering Attendant? Programming is not out of the question. Thanks a lot for any and all help.
