FECPRES

Hello: Can anyone share information about how to get the Callurl 2LV version A2 to work on either windows xp or 2000 pro. When using version 2.30 driver for the board I get the infamous "Cannot allocate channel" error. I've checked the wave error topic and that doesn't appear to be the problem. I've gone through all of the troubleshooting information at the NCH site and still can't get it to work, although I am not sure how to check to see if or what other application is using the channels...More information on how to do that would be very much appreciated. I did install the 3.20 driver and the board itself works fine (yes I went thru the line detector and tone test successfully....believe it or not!) on xp and 2000 pro, however, I can't seem to get IVM to answer the calls, even though IVM will detect the caller ID and record a message for the incoming call! I am using IVM version 2.11 and even downloaded the latest version all to no avail. I even tried to set up the system on a windows 98 machine to simplify things...again all to no avail. I hate to keep running IVM on a modem after we spent all the money for the Callurl card. Any help would be greatly appreciated!

Lots of luck contacting them....we purchased a $300 telephony card, paid for premium support and still can't get help from them.....my advice......use a different program!

Last week we purchased a Callurl telephony card and paid for the premium support package. We cannot get the card to work and what's worse, we cannot get NCH to respond with the support we paid for. We utilize IVM for our corporate office and need to get the card working. We are running a amd athlon 2000 pc with windows 2000 professional (With all patches and bios upgrades applied). We have installed the card and tapi drivers without issue, however, whenever we test the configuration using the call progress monitor the computer totally locks up and not even ctrl-alt-delete will recover the system. The procedure is fine with no errors occurring while configuring the call progress monitor utilizing the intelligence method. The problem is once configuration is complete and we begin the tone tests the system locks up. No error messages come up nor do the get the dreaded "Blue screen of death". I can't believe that a corporation like ours cannot get help from NCH regarding this matter. We were considering using IVM in several of our other offices, however, poor customer support has trashed that idea. It appears that they have no regard for the frustrations experienced by their customers. The telephone system is the lifeblood of a business and getting it working properly is of the highest priority. If anyone has any ideas about this issue please contact us thru our website: www.fodorenvironmental.com