ROUS

40 minutes ago, borate said:

What version is being used? 

13.67

I'm stumped.  I've got a project full of 1080 29.97fps mp4 clips that previews and exports fine.  A friend sent me a clip that I'd like to incorporate into my project.  This clip has become problematic for me and nothing I do seems to help it live alongside the other clips.  It's from a GoPro and it's a high-def, 2160, 60fps, hevc clip.  VideoPad imports it fine and previews it with no problem.  But, every attempt to export/build it to a 1080, 29.97fps output file just stops the build at that spot.

I've tried converting this clip to different resolutions--no help.  To different fps--no help.  Using h264 and av1--no help.  Different formats like .mov, avi, wmv, etc.  Everything seems to work fine except the VP export process.  Without sending in the file, is it common to see a build conflict between the two clip types above?  Lower-res 1080, 30fps, 464 and hi-res, 2160, 60fps, hevc?  Thoughts?

I'm interested in adding the AudioSocket plugin, but cannot find any pricing info on the NCH site.  Where can I learn more about this function's cost?

I've got to give NCH big kudos for its Auto-Levels function.  Much of my video editing involves underwater footage and this kind of video requires a lot of color/exposure correction.  While the expensive editing suites provide lots of tools for doing this, VideoPad has this secret weapon--AutoLevels.  I'm not sure what's going on in that black box, but it does a pretty remarkable job in turning raw underwater clips into something pretty polished.  In the video below, I'm guessing 90% of the color/balance work was done auto-magically by Auto-Levels.  This function saves me a ton of work.

Diving Puerto Galera in the Philippines

Thanks, Borate.  Suggestion filed.

I use VideoPad to edit a lot of underwater footage.  And, first of all, kudos to NCH for the very cool AutoLevel function.  That automatic grading tool does about 50% of the work for me.

But, I always need to do some level of manual color grading as well.  The expensive, top-tier video editing tools have added quite a few capabilities for supporting manual color work.  I'm just wondering if anyone knows of any planned new color grading functions that are in the works for VideoPad.  I'm committed to this platform, but have become jealous of the color functions in tools like Final Cut.  

Has anyone heard anything about a development path on this?  Anyone at NCH have anything to share?  Thanks!

Our channel just gained subscriber 2,500.  All 84 episodes were edited using VideoPad.  Here's our latest.

The Turtles of Grand Cayman

It takes all kinds.  Go in peace.

17 minutes ago, borate said:

Test this Videopad release.  Ignore any virus warnings.

Okay, that did the trick.  I reopened my project with the 13.09 release linked above.  The audio clips that .21 had blown out or silenced were all back to normal.  If this doesn't go south on me, this might let me finish my film.  Hopefully, I can upgrade at some point to a newer version again.  Thanks.

10 minutes ago, borate said:

What happens if the box is left checked (enabled)?

No idea.  But, I'll need to blow away all the audio of my current project and start over.  The problem is that this is intermittent and seems to wait until my film is completely finished before wrecking everything.  

I wish this forum would let me post a picture.  You'd be fascinated to see all my project's video clips that are now either flat-lined or maxed out or perfectly normal.  It's a mixed bag this morning, but they were all perfect last night when I shut down.

10 minutes ago, borate said:

Test this Videopad release.  Ignore any virus warnings.

Please share a project that does this.  Just follow the four steps listed in the instruction above.

My projects are quite large, with many clips coming from here and there.  It would take some time to track down all the files to send you a project that would load correctly.  Let me give that some thought.

I'll look at the release you linked and give that a try.

I'm with Denty and am experiencing the same thing.  I've been using VideoPad for four years now and this new problem is driving me crazy.  I'm in 13.21 and have been experiencing this over the last few updates.  This happens now in both mp3 and wav.  I've noticed this happening upon reopening a project file.  When I get the audio perfect, save, and close, upon reopening volumes on most audio clips are either extremely loud or completely silent.  

I'll go into WavePad and save off a copy of the audio file with a new name.  I'll import it in VideoPad and it will work fine.  Thinking that all is well, I'll close out and come back later.  Upon reopening, the new audio file will have done the same thing--either there is almost no sound or it's through the roof.

Note:  Most of these wav files were already auto-normalized in WavePad and then added with VideoPad's "autonormalize" check box unchecked.

This is an updated response to this old question.  As of 13.14 (and probably earlier), LUTs (.cube files) work fine.  Look for an effect called Color Lookup Table.  

FYI

Just now, borate said:

So, with GPU off (CPU only) all seems normal?

Correct.  Instant fix for my problem.

My channel

I've successfully exported five fairly-complex videos now with zero issues. Performance is back to where I experienced pre-change.

VP ver:  11.55

Here are my system stats and a system error log entry:

[System Summary]

Item    Value    
OS Name    Microsoft Windows 11 Home    
Version    10.0.22000 Build 22000    
Other OS Description     Not Available    
OS Manufacturer    Microsoft Corporation    
System Name    LAPTOP-IAVHQ901    
System Manufacturer    HP    
System Model    HP Laptop 15-dy2xxx    
System Type    x64-based PC    
System SKU    347U7UA#ABA    
Processor    11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)    
BIOS Version/Date    AMI F.21, 3/21/2022    
SMBIOS Version    3.3    
Embedded Controller Version    57.20    
BIOS Mode    UEFI    
BaseBoard Manufacturer    HP    
BaseBoard Product    87FE    
BaseBoard Version    57.20    
Platform Role    Mobile    
Secure Boot State    On    
PCR7 Configuration    Elevation Required to View    
Windows Directory    C:\windows    
System Directory    C:\windows\system32    
Boot Device    \Device\HarddiskVolume1    
Locale    United States    
Hardware Abstraction Layer    Version = "10.0.22000.527"    
User Name    LAPTOP-IAVHQ901\jtt12    
Time Zone    Central Daylight Time    
Installed Physical Memory (RAM)    8.00 GB    
Total Physical Memory    7.65 GB    
Available Physical Memory    3.09 GB    
Total Virtual Memory    9.53 GB    
Available Virtual Memory    3.54 GB    
Page File Space    1.88 GB    
Page File    C:\pagefile.sys    
Kernel DMA Protection    On    
Virtualization-based security    Not enabled    
Device Encryption Support    Elevation Required to View    
Hyper-V - VM Monitor Mode Extensions    Yes    
Hyper-V - Second Level Address Translation Extensions    Yes    
Hyper-V - Virtualization Enabled in Firmware    Yes    
Hyper-V - Data Execution Protection    Yes

Name    Intel(R) UHD Graphics
PNP Device ID    PCI\VEN_8086&DEV_9A78&SUBSYS_87FE103C&REV_01\3&11583659&2&10
Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) UHD Graphics
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Installed Drivers    C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9dbfad2c6843c394\igdumdim64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9dbfad2c6843c394\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9dbfad2c6843c394\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9dbfad2c6843c394\igd12umd64.dll
Driver Version    30.0.101.1029
INF File    oem309.inf (iTGLD_w10_DS section)
Color Planes    Not Available
Color Table Entries    4294967296
Resolution    1920 x 1080 x 60 hertz
Bits/Pixel    32
Memory Address    0x2000000-0x2FFFFFF
Memory Address    0x0000-0xFFFFFFF
I/O Port    0x00004000-0x0000403F
IRQ Channel    IRQ 4294967273
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_9DBFAD2C6843C394\IGDKMDN64.SYS (30.0.101.1029, 29.75 MB (31,191,648 bytes), 5/8/2022 3:40 AM)
    

--------------------------------------
    

5/10/2022 1:47 PM    Application Hang    The program videopad.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 3768
 Start Time: 01d864735827155d
 Termination Time: 41
 Application Path: C:\Program Files (x86)\NCH Software\VideoPad\videopad.exe
 Report Id: aa626c4b-2f5b-49fa-b432-8805c2c3e599
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
   

Borate, it's too early to declare victory, but that certainly did something.  I'd taken a little mental health break, but when I returned to the project, I made that video processor 'cpu only' change.  A video that refused to export did so quickly and was error-free.  

That was a nice feeling.  This problem has been pretty intermittent, so it's hard to say that it was the problem.  But, hey, it did work that time!  What is that setting?  Was the default setting looking for video hw that I don't seem to have?

Thanks again for the ideas and help.

Now those old problems are back.  Constant hangs during exports.  Same messages and issues as before.

I may need to go backwards a version or two.  The earlier versions spoiled me I guess.

Okay, 11.55 beta was installed and things started working again.  I built three small clips with no issues.  I then built a 7 minute mp4 clip and it worked just fine.  I'm still being pretty cautious, but so far, so good.  Thanks for the advice.

All,

I'm stumped and could sure use some help here.  I've been using various versions of VideoPad for the last three years.  My laptop died this week, forcing me to buy a new one (Windows 11 Home).  This required me to reload VP and I upgraded to 11.53 64bit at that time.  I successfully completed the project at hand with no real issues.

When starting my next little project, I now am no longer able to export to mp4.  Some screen message snippets are here:

Examples

Please let me know if you cannot see this linked file.

Basically, it doesn't really seem to be related to a specific project, but is universal.  Big job, small job--no difference.  I can take any little 5 second clip and attempt an export.  I either get a message that says 'pending' or just see zero progress.  It never gets off that message.  Clearing the disk cache makes no difference.  VP restarts and laptop reboots don't help.  The queue says that it's empty, but it's acting like there are processing running in the background that will not allow new work to progress.  Eventually, VP gets unresponsive, tells me about processes at work, and bombs out.  (Windows Task Manager doesn't make any VP running process evident, but I just might not recognize its name.)   I never saw this issue prior to 11.53.

Does anyone have any ideas here?  Seen this before?  Could there be some setting or parameter that might be causing this?  I cannot insure that my settings are exactly the same as they were before the laptop crash and 11.53 install.  

Thoughts?

John

Just updated to 7.34.  No improvement.  Aggravating.

I'm experiencing this bug now.  My finished video in 7.24 now gives the 'processing sound clips' message and never builds an export file.  Multiple restarts and renames.  Nothing seems to get it out of that mode.  And, there is intentionally no sound in the video.