Greetings all,
(Edit-added after posting: PROBLEM SOLVED! - launch ivm in command prompt, instead of from 'shortcut'! - but now I have a new problem with sqllink plugin - read another post.)
I have an OGM; it works in simulator mode. This OGM calls for the execution of an .exe file (not an IVM plugin though). In simulator, I could see the .exe file being launched (as evidenced by the fleeting appearance of the black command prompt box).
however, in a live call, this .exe file just doesn't get launched (as there is no corresponding fleeting appearnce of the command prompt box), but the live 'commentary' says it is playing this file (and the call log registers so also).
please give pointers as to what to look out for.
thanks in advance.