lizkus

Hi Nat I had already set up the grabber and software just as you suggested and it did work initially....with the free version of VP but not with Debut. Then I paid for the pro version of VP, that's when I started getting the 'device error' message. My grabber device is listed in the top box on the right and grabber drivers all ok in Device Manager. All other settings seem ok. But still can't get past the error message. Tried uninstalling VP and grabber drivers several times in different order with same result. Also tried on different pcs both running Windows10. Can't seem to find Windows Media Format9 anywhere..??

Debut is the software, as is VideoPad. The grabber is a piece of equipment attached to the VHS (or whatever device one is using) and the computer in order for the software to capture the video. I can perform other functions with Debut such as screen capture etc due to the onboard camera but it's necessary to have the grabber to connect the VHS player to the computer.

Debut doesn't detect the grabber

Agreed...

I have searched extensively for the grabber forums but can't find anything relative. The software you suggest may solve the problem, it's worth a try. Thanks for your help. If I have any luck I will post results.

Uninstalled the grabber, rebooted. VP works fine (without grabber) What next? Reinstall the grabber before uninstalling VP? And used Revo this morning to uninstall the app....with no good results. Happy to try again though.

I have tried this numerous times but am happy to give it another go.

I used the trial version of VideoPad successfully for a couple of days....was impressed so yesterday decided to buy the pro version. Now VideoPad won't work properly. I keep getting 'Device error.Device may be in use by another application'. I can still work with the videos I had copied originally but I can't capture any more. Tried uninstalling and reinstalling both the drivers and the application but with no luck. I'm using SMI USB grabber. Any help would be appreciated.