I am trying to download mp3 files from a remote server using the "Load Now" function with the appropriate settings for incoming files in Express Scribe 4.1 in Windows XP. When I click "Load Now", it will display the "Loading" icon, and show a percentage of progress in the bottom right corner of the screen. When it reaches 100%, nothing happens. No files load. I know that it is contacting and logging into the FTP server properly because it leaves administrative files of some sort on the server after each login. What am I doing wrong?
Also, as a note to ES programmers/developers: for ES future features, the ftp download of incoming files should be expanded from the four formats that are listed to allow for other formats (i.e. WMA).
Thanks.