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jsn1
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Posts posted by jsn1
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Help please!!!
I configured Axon, and registered my DID, i can receive calls correctly, I thought it was a good idea to have the IVM answering assistant to answer the calls and have a nice menu, so i programed it. So i made the test from my cell, yes, NICE, IVM answers the call, and offers you the menu.
For example, i configured to dial 1, and the call would transfer to group 701, yes!!! it rings!!!! but when i answer the call on the computers of the 701 group, the call is disconnected, I can only answer calls if the call is direct to my computer.
PLEASE HELP!!!!
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With FWD, everything is normal, call and receive calls.
With fonosip, it says its registered, and I can place calls, but some time later, its says that the register attemp failed,
(i think its trying to register the outbound)
i contacted fonosip and they told me to leave the outbound proxy in blank, but,
Axon does not permit that.
Also, if i select to use the same outbound proxy as the domain, it wont register.
Thanks!
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HI.
I added 2 External lines to Axon, the first one is a FWD, and the second one is from fonosip.com.
I tried both lines direct with a softphone to check if they were working, yes, i can make and receive calls.
When Axon turns on, it registers the lines, when i make a call trough FWD, it works,
when I make it trough the other line, it fails.
HELP!!!
FWD: Server: fwd.pulver.com
outbound: fwdnat.pulver.com:5082
fonosip: Server: fonosip.com
outbound: fonosip.com ((------- I think the problem might be here, however
i have tried: fonosip.com:5060, fonosip.com:5082
No luck, please help.
Internal and External extension dialing
in IVM
Posted
Hi everyone!
Everything went fine until I got to this:
I want the call attendant to ask which extension to dial, and then, the call should be transfered to that extension, but I want the party on the phone to dial to which extension, but I'm having troubles here, the first thing I get is: "Error - No valid end of data entry (press #) command" and the call gets disconnected.
I have already installed the outbound.exe plug in but I can't get it to work. Could someone please help me?
Thanks