momma5

yes i purchased the product. But if you want  tech support they want more money

nope there was nothing they could do unless i paid more money

I ended up having to do everything by hand

I Never had this resolved. Kept getting the run around then told i needed to buy something else to get more tech support. so i closed my program and went with quick books

the dates are right and the trial balance is right, it just wont convert that information to the income statement.

Help PLEASE I am trying to do end of year reports, (which i just did in the middle of December for the bank)and it tells me "There is no information for this request", but if i go into my invoices, revenues journal and all my expenses and everything is there. I have contacted tech support to which i have yet to receive an answer. Does anyone know how to fix this please!!!!

Did you ever get help with this? I am having the same problem. When i try to do a report such as income statement nothing shows up, even my expenses are wrong or not all there? please help if you found a solution.