Verena

Hello, my video pad is very slow, since a couple of days I can't work out my videos anymore. I have to slow down the files often to 40% or 20%. After I slowed the files down, the file is hanging and repeating every word four to five times. I uninstalled all unnecessary programs from my laptop. I have 180 GB free on my laptop and have deleted as well the temporary internet files. A friend of mine has by the way the same problem. Before I work out my files, I always clean them with wave pad ect. Any idea how to solve this? Is there any way, to work out sound files, with subtitles with wave pad? Many thanks in advance

I have it finally running, and its just AMAZING! I had to make an update on my Windows 10 and I installed video pad afterwards new. Thank you very much for your support!! Regards Verena

The ridicules thing is... when I tested Videopad, than it was running without any Problem! I was impressed how good the Program is. And now where I purchased, i can not work with it. I bring my laptop in the next days to the shop, and ask what is going on. I will come back here to the topic, afterwards. Many thanks for your support.

I tried it. I uninstalled everything, and I have the same as before..... I hang now on this for MANY hours, and I get fed up. I purchased also the CD. I hope to get it proper installed with the CD.... may be the CD will be here in about 3 weeks. I have another laptop with old Windows XP. I hope that the program will run with it, until I have the CD. Do you know if the registration code runs with two different laptops? Many thanks for your help.

Thank you for your help, but this does not work.... The same error code. The program said that I should try to run it from: http://nch.com.au/co...ents/ffmpeg.exe but it is not possible to install from this link. The browser said, the publisher of 'ffmp bla' could not be verified! desperate regards....

I tried to repair Videopad. It did not work. I reinstalled, and installed it new. It does not work. But after I installed it new, it says that I have to install it as administrator. But I have no access to the administration and have really no idea how this works. I am the only user of my laptop, I don't know why I can install everything apart from Video pad! I also purchased wavepad, and this works without problem. I payed also for one month support. I wrote yesterday mail to the costumer service but no answer. So any Idea what I can do to start work with this program? The error code is 'ffmpeg19' Thank you for your help!

I forgot! I'm using Windows 10!

Hello, I purchased today Video Pad, and I can't open any Video file. Not wmv, not mp4... nothing! The Program said just "failed to load file" Any Idea, why I have this Problem? I need urgently to work with Videopad, and hope I can start soon. Salu2 Verena