lrock

Thank you for responding to my question.  I checked that the file is a DSS file.  Also, I am using the Pro version of Express Scribe.  I put in my registration code again and it accepted it (again).  I restarted my computer, opened up Express Scribe, and I still get the same message. 

As I said previously, I have had this product a long time and have used it to open the same type of files, even .wav files, and never had this issue.  I even went back and opened up voice files that previously I wasn't getting this message on, and I am getting the message.  How do I get rid of this message? 

I have a paid version of ExpressScribe.  I have been loading the same voice files for years into ExpressScribe, but all of a sudden, I am getting an error message shortly after downloding a DSS file that says: "The .wav-org format is not supported by Express Scribe." 

I have no idea what this means.  I have never seen it before until the other day when I downloaded a voice file as I usually do into my Express Scribe.  I am able to play the voice file, but it is very annoying that this message continues to come up.  I have downloaded the latest version to 7.02 (which had been suggested through the help button) but I still get this error message.  Because I did not pay extra for support, I cannot get anyone from the software company to address my problem.  Is there anyone out there who experienced the same thing and has a fix?  Thank you in advance.

When I load MP4 files into ExpressScribe, they are on the slowest speed imaginable. I put the speed control at maximum 300 and it does not do anything. The file sounds normal when I play it on my computer, but not through ExpressScribe. Is this file format (MP4) incompatible?

I appreciate anyone's input on this. Thank you!!