tmdtrans1
-
Posts
2 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by tmdtrans1
-
-
From the menu, click options, click playback, click incoming, on the bottom of that incoming tab you should see a box that says "set users decryption key" click that and a little box will pop up to where you can enter the id and key code and then click "set key".
ExpressScribe saying file is encrypted when it is not and will not load
in Express Scribe
Posted
I have files that will load on my desktop computer and play in Express Scribe, but on my laptop computer, the files will not load, stating they are encrypted, looking for a decryption key. I have verified that these files are not encrypted and they do in fact play on my desktop without a decryption key. Does anyone know how to fix this problem to get these files to load without a decryption key? Again, I have been assured by the provider that he is not encrypting the individual files so there is no decryption key to enter. My two systems are exactly alike, running Windows 7 Professional, IE 10, all settings exactly the same on both computers. HELP