sid.martin@virgin.net
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Seems like there might be some severe file size limitations with this product. I am having a problem opening an MP3 file. Its 800MB but there is no error message, the file just fails to open. Is there a known file size limit? I'd be happy to pay for the full version, but not if it can't handle files of this size, and it seems there is now ay to get an answer from the technical support people without paying for it. Sorry, but I am not going pay for them to tell me they only handle files of a certain size.
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I am having a problem opening an MP3 file. Its 800MB but there is no error message, the file just fails to open. Is there a known file size limit? I'd be happy to pay for the full version, but not if it can't handle files of this size, and it seems there is now ay to get an answer from the technical support people without paying for it. Sorry, but I am not going pay for them to tell me they only handle files of a certain size.