vilain

I figured after look through the forum that the lack of response was because the developers didn't frequent it. After all, they'd be undercuting their pay-per-support-incident business model. I really question the ethics of offering a product that is plainly broken for sale as a fully functioning product. In the US, there are consumer protection laws about such things. At the very least, Switch should be removed from NCH's web site. If NCH's site was hosted in the US, I'd be reporting this fact to their upstream ISP and the local AG's consumer fraud department. Oz must not be as strict about such things. In any case, I've found other tools, more in keeping with the Macintosh shareware approach (buy it and support is free forever). I realize there are other support models, but I'm not really interested in supporting them, especially when both the free and professional products don't work out of the box.

I refuse to give this company any money given that the responce to problems in this forum seems minimal. I won't buy any of their software because it crashes right out of gate. I'm running MacOS X 10.4.8 with 1.5GB RAM. I put 20 or so MP3 files to convert to AAC format. I select average bit rate to 64 (these are booktapes). And both the free and the Plus application crash when I click on Convert. The crash log says: Host Name: kosh Date/Time: 2006-12-19 21:20:57.767 -0800 OS Version: 10.4.8 (Build 8L127) Report Version: 4 Command: aacenc Path: /Library/Application Support/NCH Swift Sound/Components/aacenc Parent: Switch [13871] Version: ??? (???) PID: 13927 Thread: Unknown Link (dyld) error: Library not loaded: /opt/local/lib/libfaac.0.dylib Referenced from: /Library/Application Support/NCH Swift Sound/Components/aacenc Reason: image not found Where is this dynamic library supposed to come from? /opt/local doesn't exist on my system. Someone made a poor programming assumption (or the converter for this format isn't included with the software).