mttz5294

Have a look in Help -> About. If the "Licensed User" entry says "Unlicensed software" then go to Windows "Programs and Features" control panel (or the equivalent on XP) and choose to "Uninstall / Change" Express Scribe. In the uninstall wizard, select the "Downgrade to the free version" option and click Next.

 

If the About box says "Unlicensed Basic Free Version" then the program will work indefinitely. If you still have time left on your Pro trial, the program will just downgrade to the Free version automatically when the trial expires.

@ nchdl: Thanks for the advice on checking to see if I have the free version or not. As I said earlier, since I have uninstalled the most up-to-date version of ES and have re-installed one of the older versions, namely 4.35, I am having no problem with playing my voice files or finding them in my computer folders. So, I really don't feel the need to switch back to the newest version again. As to where we are supposed to find on the "About" box whether it says it's the unlicensed basic free version or not, this 4.35 version I'm using does not list whether it's the unlicensed basic free version or a paid version at all. There is nothing about what kind of version it is on the bottom line in that box. But, I'm not too worried about it. As long it's working for me and I'm not getting any reminders about it being a Pro Trial version, I'm a happy camper at this point. ;-)

Robbye,

I managed to uninstall the Pro (trial) version and find a zip file that someone online had had with about 5 or 6 old versions of ES that I could download and install, which I did. Now, I'm not having any problem at all. I'm using version 4.35. The volume is a little inconsistent, but I'm living with it. ;-) If you like, you can send me your e-addy and I can try e-mailing you a copy of the zip file with the old versions that was provided to me. Maybe one of those will help you. :-)

I to am a transcriptionist and having the same problem except the trial has already expired. I have uninstalled the pro version, which I did not want, and re-installed the free version but it still will not work. I have been working on this for several hours now and cannot get it to work and I have a STAT to type.

I have used ES transcription software for many years and have always used the free version. I was checking for updates on this program and a box popped up saying that there was an updated version, so I clicked on the button that would start the update. It took me to the general web page for the ES software, but I had to try to search for a download button. Unfortunately, the button I clicked on was the Trial Pro version and not the free version. I didn't know that until I downloaded it and saw the words "Pro (Trial)" on the top of the ES box. What I wanted was the free version only. I have tried going back to the download page again and then, after finding the actual free version link, went through the download of the supposed free version. The problem is that the ES box that came up after the download says the exact same thing as before, so it still says it's the Pro (Trial) version and not the free version. Now, this accidental trial version download was almost 2 weeks ago, I believe, and now I'm getting a reminder that there is only 3 days left to this version and that either I pay for this version or it will expire. Well, I rely on this software for my occupation as a medical transcriptionist. So, I cannot afford to not be able to use this software, yet I do not want the paid version. So, again, how do I get the software or my computer to know that I want it to switch over to the regular free version and not continue with the trial version when I'm actually downloading the free version? I need to get this done within the next 3 days, so I'm hoping someone out there has a quick answer to my problem here.

Thanks, in advance, for any help on this.

Teri

I was having this problem too just then, and then realised that you have to put the number up to around 1000 to register any actual rewinding - it's in milliseconds!

I finally figured it out yesterday. I found out the ideal place to set it at is 400. It's set at just enough words, around 1-1/2, before the new words are heard. As far as being impressed with the player, it works for me most of the time. The only thing that could be better is that sometimes it makes the doctors sound kind of "tinny-sounding."

Thanks, Melody and Shannon, for offering your help.

Teri

I just downloaded the latest version of Express Scribe (v. 4.15) this morning. While transcribing a report a little while ago, I noticed that I needed to re-set the "auto-backstep on stop" for my footpedal. Unfortunately, no matter how high of a number I put in the auto-backstep box, I found that it did not rewind the voice file at all. It just starts up where the last word left off. I just want it to rewind back to a word or two from where I left off. What am I doing wrong?