I have used ES transcription software for many years and have always used the free version. I was checking for updates on this program and a box popped up saying that there was an updated version, so I clicked on the button that would start the update. It took me to the general web page for the ES software, but I had to try to search for a download button. Unfortunately, the button I clicked on was the Trial Pro version and not the free version. I didn't know that until I downloaded it and saw the words "Pro (Trial)" on the top of the ES box. What I wanted was the free version only. I have tried going back to the download page again and then, after finding the actual free version link, went through the download of the supposed free version. The problem is that the ES box that came up after the download says the exact same thing as before, so it still says it's the Pro (Trial) version and not the free version. Now, this accidental trial version download was almost 2 weeks ago, I believe, and now I'm getting a reminder that there is only 3 days left to this version and that either I pay for this version or it will expire. Well, I rely on this software for my occupation as a medical transcriptionist. So, I cannot afford to not be able to use this software, yet I do not want the paid version. So, again, how do I get the software or my computer to know that I want it to switch over to the regular free version and not continue with the trial version when I'm actually downloading the free version? I need to get this done within the next 3 days, so I'm hoping someone out there has a quick answer to my problem here.
Thanks, in advance, for any help on this.
Teri