BeckyLatham

I've been using Express Accounts for a year now.

Some of my customers have unallocated payments on their account.

When I next go to invoice, it gives me the option to allocate payment against current invoice.

I don't want to do that! How do I allocate it otherwise?

Please help.

Email becky.latham@postlebury.co.uk

Hi there

I have Express Accounts (purchased version)

How do I make a contra entry?

GrahamW when I go into my Sales menu, I don't have an option to raise a credit note

I am using Express Accounts (purchased)

When applying a payment with more than one invoice, it automatically allocates against the oldest invoices. How do I choose which invoices I want to allocate?

using Express Accounts (purchased), just invoiced in error but can't see how to raise a credit note

Thanks Rob, it shows my income for April as nil, although when I pull up April sales invoices it shows the correct balance, so very odd!

HELP!! I've been using Express Accounts since 1 April 2014 (paid version) but on my home screen the Income and Profit figures have only started updating from 1 May, I'm so confused!