Pre Purchasing question: Caller ID Format in IVM Posted September 9, 2013 we want to use IVM in combination with TELCURLVL4-64B as Call Attendant and forward the Call to ACD. PBX is Siemens Hipath 3550 Call Center Application Altitude uCi 7.x my question is, what is the format of the Caller ID transferred from IVM. we want to use IVM in combination with TELCURLVL4-64B as Call Attendant and forward the Call to ACD. PBX is Siemens Hipath 3550 Call Center Application Altitude uCi 7.x my question is, what is the format of the Caller ID transferred from IVM ?
Pre Purchasing question: Caller ID Format
in IVM
Posted
we want to use IVM in combination with TELCURLVL4-64B as Call Attendant and forward the Call to ACD.
PBX is Siemens Hipath 3550
Call Center Application Altitude uCi 7.x
my question is, what is the format of the Caller ID transferred from IVM.
we want to use IVM in combination with TELCURLVL4-64B as Call Attendant and forward the Call to ACD.
PBX is Siemens Hipath 3550
Call Center Application Altitude uCi 7.x
my question is, what is the format of the Caller ID transferred from IVM ?