apstewart

I have submitted it as a suggestion, and should know within a few days.

Please check Preferences -> Regional -> Print Settings -> Paper Size. This determines the paper size if you are not using "small-size" receipts. On mine, sometimes it defaults to "legal" which could explain why you're getting two pages.

On Windows, the Preferences button is called Options.

Sorry, the button is labeled "Update List".

(Windows only)

There is an update available for a credit card component. You can download it by opening Copper and going to Options -> Credit Card Gateways -> Check for Updates.

It's available today, version 1.32, on the main NCH site.

I checked into this. It is broken on Mac, but it has been fixed for the next release.

Also, the Mac version does not currently support the Paypal credit card processing add-on.

The backup and restore features are grayed out when I am logged out, or if I log in as a non-administrator user, but they become accessible after I log in as an administrator. I could be mistaken, but this may simply be a case where the user interface doesn't make things clear. Try logging in as an administrator and see if it works.

If you are using Windows:

(1) First, set up Windows to work with two monitors. After connecting the second monitor, you may need to right-click on the desktop background and click "Screen resolution".

(2) In Copper, click on the View menu -> Dual Screen.

(3) Drag the "Transaction Details" window to the second screen and maximize it.

You have to do steps #2 and 3 every time you restart Copper.

You could try using it as a receipt printer:

(1) Go to Options (or Preferences on Mac) -> Receipt.

(2) Check the box "Print small size receipts".

(3) Choose the widest page width.

It's not ideal because it only uses the left side of the page, but it may be an improvement over printing a full page.

It's probably a barcode scanner configuration issue. If you find the manual for your barcode reader online, usually it has barcodes you can scan to configure the reader. You will want it to use plain text with a TAB or ENTER at the end.

Make sure your currency settings are the same in both programs.

Copper: Go to Options -> Regional and select "Currency Digits".

Inventoria: Go to Options -> Other and select "Currency Digits".

If possible, these options should be set up when you are first configuring the programs.

You should file a bug report. Go to Help -> Send Bug report.

Which brand/model of scanner are you using? And what does it look like if you scan a barcode directly into a forum post?

Use the "Manual Item Entry" button. It's not quite the same as what you're requesting, but it should meet your needs.

Here are some things to try:

If you open Notepad or TextEdit and scan a barcode, does the number appear? For instance:

024100440771

Also, does the cursor move to the next line?

If not, then you will need to configure the barcode scanner to work in keyboard emulation mode. This is typically done by scanning codes in the barcode reader manual.

To create new items:

(1) Click on "Select Item".

(2) Click on the green plus sign.

(3) Scan the barcode (in the Item Code field)

(4) Enter the other details and press OK.

To look up items:

- With the cursor in the "Enter Item Code" box, scan the item.

- If the item exists, it should be added to the list.

- If the item does not exist, an error message comes up saying, "No item with code '...' could be found in the items list"

A possible point of confusion:

- The "Add Item" button adds the item in the text box to the order. I almost never use this button. If I am using a barcode reader, the text box accepts it without pressing the button. If I am looking up an item manually, I press "Select Item" instead.

The help files may be out of date. The two Authorize.net DLLs have been merged into one DLL.

You could try again with the updated regular DLL, and if it doesn't work, post the error message on the forum or else contact NCH support.

The feature is not supported, but you can save the reports in CSV format and manipulate the data in Excel.

Here is one approach:

(1) Open the Inventoria "Inventory" report. Go to Report -> Save as CSV and save it.

(2) Open the Copper "Item: Sales" report. Go to Report -> Save as CSV and save it.

(3) Open the Copper "Item: Refunds" report. Go to Report -> Save as CSV and save it.

(4) Open all three files in Excel.

(5) Also open a blank file in Excel.

(6) Copy and paste the tables from the Inventory, Item Sales, and Item Refund reports into the new table. Paste them side-by-side with a column between each one.

(7) You now have three tables, side-by-side, on a single Excel sheet. If you want, you can insert a top row and label them as "Inventory", "Sales", and "Refunds".

(8) Select and highlight in bold the columns that will matter. These are "Item" and "Item Code", "Cost Value", "Disc. Value" (the price after discounts), and "Qty".

(9) Make sure the Item Codes match up on all three tables, so that an item is on one row. You may need to move the refund values down to the correct locations.

(10) Create a new column, "Net Sales", to the right. It is calculated as the Sales table "Disc. Value" minus the Refunds table "Disc. Value", or =M2-S2

(11) Create a new column, "Net Cost" to the right. it is ((Sales:Qty)-(Refunds:Qty)) * (Inventory:Cost Value), or =(K2-Q2)*F2

(12) Create a new column, "Net Profit" to the right. It is "Net Sales" - "Net Cost".

Then add column totals and any other calculations you need.

I hope that helps, even if it's not as easy as it could be.

I checked and verified the limitation in the reports.

In the short term, would it be sufficient if the Copper data could be imported and displayed in the Inventoria "Sales Report"? Or will you need more information than that?

To create the import file:

(1) Create an Excel file with three columns: ItemCode,Description,Price

(2) Fill in the rows with your data.

(3) Click on the round menu button -> Save As.

Save as type: CSV (comma delimited).

Then choose a name and save it normally.

(4) As you know, the import function is under the Item List dialog.

It's best to enter a few test transactions after you've imported the data, to make sure the performance is within your expectations.

You can integrate Copper with Inventoria.

For instructions, please see this discussion and scroll down to the bottom: http://nch.invisionzone.com/index.php?/topic/19764-copper-and-inventoria-together/

Let me know if I misunderstood your question...

This is a bug, and it has been fixed for the next release, which should appear in a few days.

Sorry, I didn't read carefully enough. You've already tried changing the margins.

I'll check into this deeper...

Does it work if you reduce the side margin to zero?

One possibility is to check under Options -> Receipt, and make sure that "Print small size receipts" is checked.

Copper uses web access only to synchronize data. It doesn't have a browser web interface like Inventoria. Sorry for the slow response.