Most of you might have experienced that when you grow you outgrow your pbx. well, we have outgrown our 3 digit extensions and are moving to a 4 digit extension. however, we are unable to set it up that way in AXON/IVM.
I am willing to pay someone who can give me an answer for the same.
Also, in IVM we want to allow callers to pick 1 for sales, 2 for support, 3 for billing OR dial your party's extension anytime during this message. We are unable to acheive that as well - which is why we have broken it up in two parts.
Dial your extension "now" (and then we have a 5 second pause) and then the rest of the greeting. Obviously this is kinda weak -- anyone know how to set it up the right way? any help is highly appreciated.
Thanks
Tushar