Mammonist

2 minutes ago, Nic said:

Looks like the Catalina version is now available, but how do you get the old info i.e. customer details in the new version?

I have the same problem. 

You can export a year or two of Express Invoice data to .csv format and then perhaps import into another program. This from NCH when I inquired awhile back: 

Quote

If you want to export your invoices as CSV, you can click Reports menu > Invoices > set the filters to run the report > View > highlight all the invoices > click Save icon > Save as CSV. The steps are the same if you want to export your Customer list as CSV, just select Customers instead of Invoices from the Reports menu.

I've just started playing with another program, which is $10 on the Mac app store. I am a one-man band and need something simple and easy to use. This seems a plausible solution though I'd love to hear if anybody else has found something of this kind that I should consider. I suppose even a simple spreadsheet would work for me. Perhaps there's an Excel template for this purpose. 

8 minutes ago, TGagle said:

n my opinion, here's is what could be done. It seems that NCH is not in any hurry to provide a 64bit version. This is very frustrating. NCH could at least give us a general guess at a time line. 

Here an option or suggestion for NCH.

• The data files/folders used by Express Invoice are totally compatible between the macOS and Windows version of the product.
• If you are running Parallels or VMFusion on your Mac and have a Windows VM, then you could install the Windows version or Express Invoice
• Copy or share the data location
• You are now up and running
• NCH could/should provide a license to allow us to run a copy on Windows. Even if it were a temporary license.

I second this sensible and constructive idea. I can understand that, for whatever reason, NCH hasn't managed this transition properly. These things happen. But the stonewalling is unacceptable and extremely ill-advised. NCH, there should be a statement from your CEO saying he understands how serious this is, how dependent we are on this software etc. There should be a palliative (such as a Windows key code to tide us over). There should be instructions on exporting data from Express Invoice. There should be a warning to unsuspecting customers buying the Mac version of Express Invoice that it is not in fact compatible with Mac (at least not with the current OS). There should be a credible projection as to when we can expect a Catalina compatible version--even if that date is painfully far away. And there should be some assurance that the upgrade will be free or quite reasonably priced for those who've just bought the most recent useless release under the natural assumption that it would work. 

These robotic posts of yours (on how we can subscribe to your newsletter) aren't placating anybody, or solving our problems. I just paid $50 (plus $10 for a month of tech support) for an update of your Mac software that does NOT work with the current Mac OS. It's outrageous that you aren't alerting customers to this situation before you take their money. We are now stuck with a choice of using Catalina or using Express Invoice and all you can do, evidently, is point us toward your newsletter. You've certainly known for a long time that Catalina was coming and that customers depend on your invoicing software. This episode sends a clear and unfortunate message about your reliability, your transparency and how you respond to legitimate customer concerns. Sensible users will move on if they can do so. 

Wait, 5.0.5 isn't compatible?! I just paid US$50 to upgrade. Can I get a refund? 

I have a similar question to the one posed by gsw. How do I export all my Express Invoice data to csv or Excel? Thanks. 

This still appears to be unresolved. My customer list is not in alphabetical order and I have no idea of any way to make it so. Any news on this front? Thanks. 

Excellent, thanks! 

Thanks Teri, much appreciated. 

Thanks. Forgive me, but I'm not clear on what a credit note is, and I couldn't find a definition in the manual. Is it simply a way of taking account of an advance payment from a customer? Thx. 

Sometimes I get paid half up front for work I am about to do. How do I handle this when all I have so far is an order in Express Invoice? Do I need to convert to invoice? Any other options? Thanks. 

I have the same issue. I can get a Discount or Bonus column to appear on the invoice but i see no field or way to enter the actual discount or premium. Any help appreciated. Thanks.