Hello,
Ive been looking through your products and dumbfounded by all you offer.
I think the right product for use would be IVM, but I am not sure.
What we're hoping to do is the following:
Make automated outbound calls (hopefully data can be fed via http/xm/etc) using an IVR product.
When we contact a user, give them an option to answer short questions.
Based on their responses, mark our DB accordingly, and/or transfer to 3rd party numbers.
Is IVM the right software product to do this? Would you recommend another product, and/or do you sell hardware packages to help users get started?
Thanks in advance for your assistance!