monty

The following variables are built-in

 

%time%,%date%,%cid%,%callername%,%linenumber%,%did%,%drn% and %linename%

 

You can also define your own based on OGM events

As far as I am aware, some of those variables are only available in IVM and not Axon. From using ODBC with Axon the only varaibles I can get to work at %time%, %date%, %to_number%, %from_number%, %duration%.

I've tried all the variables from IVM and none work in Axon.

the fundamental issue here isn't about registration times, its networking. what many don't realise is that we honour the registration expiry times returned by the VoIP server, so whatever frequency Axon is using that is what your VoIP service is asking it to do.

I've been checking the SIP messages generated by Axon. They show that my VOIP service provider is sending the expiry time to Axon as 60 seconds. Yet Axon only re-registers after 10 minutes if it loses contact with the service provider.

The log is:

19:14:26 UDP Packet Received from 195.189.173.12:5065 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 200 OK

Via: SIP/2.0/UDP xxxxx:5060;rport=5060;branch=z9hG4bK27752

Record-Route: <sip:195.189.173.10:5060;lr=on>

Record-Route: <sip:195.189.173.12:5065;ftag=1593;lr=on>

From: <sip:xxxxx@sip.voipfone.co.uk>;tag=1593

To: <sip:xxxxx@sip.voipfone.co.uk>;tag=as0740f7b7

Call-ID: 1175277915-752-DELL@192.168.1.11

CSeq: 25 REGISTER

User-Agent: Voipfone Sip Network

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER

Expires: 60

Contact: <sip:xxxxx@62.3.222.210:5060>;expires=60

Date: Fri, 30 Mar 2007 18:14:46 GMT

Content-Length: 0

Would it be possible to not only set the registration time, but to set the time before re-trying to connect if there is a connection failure?

the fundamental issue here isn't about registration times, its networking. what many don't realise is that we honour the registration expiry times returned by the VoIP server, so whatever frequency Axon is using that is what your VoIP service is asking it to do.

 

so when people are asking 'how do i change the registration expiry time?', the real question should be 'how do i keep my NAT/router ports open in order to receive registration responses and call requests from the outside world?'

 

the answers can get complex (just like networking as a whole), but the suggested ideas are:

 

1) run the axon networking wizard and see what it says - it will try the uPnP and STUN lookup options and see if any of them work. if STUN doesn't work it means you have a symmetric router which is the most difficult type to have, and you will have to setup port forwarding on your router (see next option)

 

2) port forward all responses coming in to port 5060 on your router to the Axon machine. this will mean that you don't have to worry about router ports closing and any incoming call/registration requests getting blocked. also you can try port forwarding on 8000-8020 in case axon has to relay audio through its machine, but only do it if you are experiencing audio issues - if you aren't then don't worry about it (sometimes it causes extra problems).

 

contact me at tj [at] altoedge.com for a test version of the next axon too, i would very much appreciate someone like yourself (an active member in the community) to test out new versions and give feedback on how things are working on your system/networking setup.

My router is set-up to forward port 5060 to my Axon machine, and I have run the Axon networking wizard. 99% of the time I do not have any problems with the registration with my VOIP service. However, several times a day, Axon will fail to register, and then waits 10 minutes before trying again. If there was an option to set the registration time to a short time (eg 60 seconds), like 3CX, Call Butler and my IP Phone, I would not miss incomming calls for 20 minutes each day.

Wayne

Hi,

Is there anyway to set the Registration expiry time in Axon? It appears that it deafults to 10 minutes, however I find that several times a day Axon has a problem registering with my VOIP provider, and then waits 10 minutes to try again. This means that for 10 minutes, several times a day, I don't have a connection.

My SIP phones, ATA adaptors and VOIP Routers all let me set Registration expiry times (set at 60 seconds) for connecting to Axon, but Axon doesn't let me set it for connecting to the outside world.