ferrarif401
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Posts posted by ferrarif401
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Hello Everyone
We are trying to move from VOIP to PSTN lines and we recently purchased the dialogic card - D/240SC-T1
the problem we are having is that it doesn't work with dial dicate yet. it's working with other IVR applications that use TAPI so i was wondering if we did anything wrong. Dial Dicate detects all 24 lines and i have entered the phone numbers in the configuration screen as well. when we dial the numbers dial dictate does not pick up, i looked through the help file and everything matched up. also when i run dial dicate after the system restart it starts up okay, but if i close it and try to start it again, it just hangs up.
any ideas?
Help is greatly appreciated
Thank You
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hello all, we have been using dial dicate for almost 8 months now and haven't had problem with it until now. one of the doctors' files are having a lot of gaps when they hit the rewind button to listen. even after they finish and send the file. there are too many gaps.
any ideas?
Thank You!
D/240SC-T1 and Dial Dictate
in DialDictate
Posted
Hello Everyone
We are trying to move from VOIP to PSTN lines and we recently purchased the dialogic card - D/240SC-T1
the problem we are having is that it doesn't work with dial dicate yet. it's working with other IVR applications that use TAPI so i was wondering if we did anything wrong. Dial Dicate detects all 24 lines and i have entered the phone numbers in the configuration screen as well. when we dial the numbers dial dictate does not pick up, i looked through the help file and on the website guide and everything matched up. also when i run dial dicate after the system restart it starts up okay, but if i change some setting in the PSTN line screen, close it and try to start it again, it just hangs up.
any ideas?
Help is greatly appreciated
Thank You