bridiej

Yes, with the DS2 I get the click and then nothing, yet in another player it's fine and no click!

I have actually gone back to using other programs for most of my transcription as I'm fed up with all the bugs in ES - particularly when I paid for the Pro upgrade!!

If you go into the Options menu and choose Playback you can change the bass settings which should make the sound less tinny.

I've been using Express Scribe for about a year now and have recently upgraded to the paid Pro version.

However, I have some ongoing issues with some sound files that are still not resolved in the Pro version:

1. DS2 files - some files will play quite happily for a few minutes, then the sound cuts out. Yet when I play them on another piece of transcription software they're fine. (I prefer to use ES as I find it easier to work with than the alternative I have for DS2 files!).

2. DSS files - I have one client in particular who sends me batches of DSS files and, more often that not, there'll be one file in the batch that doesn't show up on the list when I load them into ES - it's just not available from the list of files, but all the others are.

3. WMA files - a new client sends me WMA fles which don't appear as "available" when I go to load them into ES.

I wondered if anyone else has similar problems? Thankfully I do have back-up software, but I find ES the most practical to use and would prefer to use it for all my audio transcription...