Hello
I try to use this software (IVM Answering Attendant version 3.07) it's really good but I face a problem that prevent me to use it because it's a critical problem for me. I try to explain it now.
When I use a long message as greeting or playing a sound file etc and during it, the caller hang up the connection, software doesn't understand that the connection has finished and continues to playing the sound and the line will remain busy so next caller can't call until the end of playing. Imagine that the duration of the sound file is 30 minute or more, what will happen?
I know that we can use a key for example # for hanging up by caller but if caller doesn't press that, and suddenly hang up, again we will have the problem.
Is there any way to solve this problem?
Thank you very much
