gbrewer2614

The only support I can see NCH provides, other than this forum, is this comment at http://www.nchsoftware.com/videopadhttp://www.nchsoftware.com/videopad/support.html/support.html "Because of the large number of users world-wide we cannot provide personal technical support for all users of the free version of this program. If you need technical support, please consider buying the premium version of the program or purchase a technical support plan. After you have purchased then use the Contact Technical Support link above to receive prompt assistance from our technical support team." Sort of 'Chicken and Egg' or 'Catch-22' huh? I'm evaluating a trial version to see if I want to buy their software, but the trial version has a major problem. Their canned web page suggestion is to buy the premium version of the software and maybe then they will answer my question. Reminds me of Nancy Pelosi telling us we have to pass ObamaCare in order to find out what's in it. LOL

Nationalsolo Thanks for trying. I tried your suggestion. The avi file produced was 222MB, large as you suggested. The video froze very quickly after starting to play, although the audio continued. The video resumed after a bit and was far more pixelated than my original problem. The freezing and pixelated played continued until the end. On your recommended settings, when I select "HD 720", it insists on setting the Frame rate to 25 PAL. I can't select "HD 720" and a frame rate of 29.97 NTSC or 30. I went ahead and used the 25 PAL it insisted on. BTW, I didn't even do any editing, I just loaded one of my HD MOV files and tried to output it as you suggested. FYI: The MOV file I'm using is from my Canon T3i. It is a 23 second segment in 1920 HD. It plays flawlessly with QuickTime Player v 7.7 and VLC 1.1.11. gb

Nationalsolo Thank you for your response. I tried "Any video converter" as you suggested. It produced video noise also. Although the noise wasn't as prominant in spots like VideoPad, it was more pervasive, producing mild pixlation that resembled some kind of artistic canvasing or posterization effect. I was converting the 1080P MOV files from my Canon T3i to mpeg2 as you suggested, and used the following parameters: Video Options: Codec: mpeg2video, Frame: 1920x1080, Aspect: Auto, Bitrate: 1800, Framerate: 29.97 Test 1: With Encode Pass = 1, it produced the output with almost constant pixilization, Overall worse results than VideoPad. Test 2: With Encode Pass = 2 it repeatedly produced an error message and failed to produce output. I restarted it and retried with same results. "Convert failed: Could not open codec....FATAL: Cannot initalize video driver." I wish I could've resolved my problem with VideoPad, but my 2 week trial period has expired, and I can't see spending money on something the produced ugly output intermittantly. I wish I could try the software on a more powerful PC with the same MOV files but do not have any way to do that. gb

I am having a problem with video pixelation also, with VideoPad Video Editor Professional v 2.41 (Unlicensed Basic Free Version). At it's simplest, I am converting HD MOV files from my Canon T3i with VideoPad. It doesn't seem to matter what output format I use. I've tried HD 1080P mp4, mov, avi with the same results. Oddly, it occurs most frequently at about 16 sec into my video segments, although it does occur at other times occasionally, and sometimes does not occur at all. Other than this, the application seems to work reasonably well for me, as far as I've seen so far. I have received some hardware equipment that I am messing with at the moment, and when I am done with that, I am going to download the trial version of CyberLink PowerDirector 9 to see how that compares to this application. If you can tell me how to fix this problem it might make the difference in whether I buy or not.

mistake