pyz01

OK - so the upgrade to Windows version 11.08 happened back in early May.  I reported this bug in late May.  I had a support ticket in since May 30.  It is now almost August 30 (3 months later) and there is still no resolution.  Obviously, this is NOT considered a priority and therefore I have abandoned the product and cannot recommend it.  Being able to customize an invoice for your business is a very important aspect of what the software should allow.  Absent a fix, this is not a serious product for any business.  Sorry -- just stating the facts as they are. 

Dmitri -- I understand your frustration.  To the best of my knowledge, the customizations are limited in the paid version to the same that you are seeing in the free version.  So, the logical course of action would be to request an enhancement.   But your logic would be flawed.  From what I hear, the enhancement list for the accounting software is quite long.  I have seen a request for an Australian tax report that has been on the boards for over 2 years.  Additionally, in windows version 11.08 - a bug was introduced with the customized style sheets for invoices -- and that still not been fixed (it's been at least 7 weeks - which is too long for a commercial piece of software).  

Please don't misunderstand me.  I think the accounting software is very good and does a good job.  However, it is not a primary revenue generator for the company -- so my guess is that it probably has a lower priority in terms of getting attention/enhancements added.   Just my 2 cents worth. 

Dmitri -- as long as you are NOT using version 11.08 for Windows (which has a bug that has not been corrected yet), you can do this by selecting/changing and customizing the invoice page layout.  Once you have decided on the invoice layout you want, you can select the Purchase Order in the Options menu and change the column titles there.  Just be aware that while you can change it - your choices appear to be very limited for the Purchase Order. 

Waited for tech support advice and it never came.  The only way to get around this bug is to revert back to version 11.0.  I too, would like to be advised once the bug is fixed - Thanks. 

Thanks for the reply n1x1.  

I have opened a support ticket, but they keep asking me for my license number.  I am not a licensee.   I am retired and do not have a license.  I merely use the software for my wife's embroidery business (one person).

More information:  First, the page styles for the following are missing the details:

Custom and all sharp xx and Simple lines xx, pages.  (FYI Wave page styles are missing invoices details as well - just looked). 

Second, if you take an existing invoice page style and make any customization, it only keeps the customization for the time you have the software open.  Once you close out of the software and re-enter, any customization is gone and the invoice details are gone.

So unfortunate.  This only occurred after the upgrade to the Windows 11.08 version.  And the sad part is -- going back to the 11.0 version will be ok -- but I will have to re-customize the invoice since the detailed customization was lost.  But that is what I will do -- try to go back to the older version until they can fix this. 

Upon upgrading to version 11.08 for Windows, the custom invoice layouts were all lost and must be reformatted.   In fact, even when trying to customize the invoice layout several of the page styles are missing the invoice details.  While you can customize the top of the invoice, none of the invoice details are included.   Then when looking back at the old invoices, all the invoice details are gone.  This is not good.  Cannot see any invoice details in the history of invoices since the layouts are compromised (not showing details). 

Update -- upon editing the existing invoice templates, the invoice details remain only for the session.  Once you re-enter the system, the customization is lost and the invoice detail go missing again.  Every time you enter the software -you must edit the page style template to get the invoice details.   Something is amiss.  

After working with this - I figured out the answer.  One of the suppliers had that balance as a CR balance of 558 (or -558).  After altering the starting balance by the exact amount (the opposite of), the figure recalculated to 0 and all is well.  Thanks for NCH software technical support David and Christian for their help. 

I have a couple of thoughts.  You say you downloaded and added a whole bunch of accounts.  It's possible that if you downloaded the paid version first - that now when you download the free one - that there are remnants of the paid version still on your machine - so the software automatically reverts to the paid version.  I think you should do the following:  

De-install the paid version.  When you de-install, make sure you use a good de-install package to get all old remnants of anything you had before off your system.  This would include any registry entries (if you are using Windows).  If you are using MAC - I cannot speak for that one.   After you have de-installed the paid version and run the de-installer to make sure the old remnants are gone, now install the free version and it should work.  The way you will be able to tell is that the screen asking you to certify that you have less than 5 employees should come up when you open. 

I have been running the free version for over 4 years for my wife's embroidery business (she is a sole proprietor/operator).  It does an excellent job. 

Have submitted ticket today.  This is minor display bug.  Just annoying more than anything else.  

I have discovered a minor display bug on the software main screens.  As I was doing some testing, I entered a number of bills and paid them.  But I have zeroed out the Accounts payable (i.e., AP in the Chart of Accounts shows a 0 balance.  I have also deleted all the bills and payments and journal entries for AP.  So, the AP balance should be 0 -- yet on the main screen in the bottom left-hand corner I have the following:

Checking Account:  $16,000

Savings Account: $0

Accounts Receivable: $66.00

Accounts Payable:  -$558.03

Income: $66.00

Profit:  $66.00

The AP amount should be $0 - but it has retained an old value from when I was testing AND there is no way to get it to display $0 (which is what it should be).  I exited the program and went back into it.  I also verified that there are no AP entries in the program and no AP entries in the log.  In the Chart of Accounts -- the balance for AP is $0.  

Has anyone else witnesses this?  Thanks for the replies.

(P.S. - I have reported this as a display bug).

Just curious -- on the Express Accounts home page - there used to be a link for the free version for companies that had less than 5 employees.  I used to regularly use this link to update my version of Express Accounts for my wife's embroidery business (single employee-business owner business).   I no longer see the link and was wondering where the link is to download the free version of Express Accounts so I can update her version to the latest version.  Is the software still free/available for single employee-business owner businesses?  Thanks for the reply.  

Thanks elk -- worked like a charm.  Appreciate your assistance. 

Purchased a new computer and would like to know the easiest and/or fastest way to move the application and data to the new computer.  I can download the app from the website and enter in any license info -- but it's the data that I am unsure how to get to the new computer.  Anyone with insight they could share would be appreciated.  Thanks! 

Ken

SnC - Excellent!  That works.  That is a good workaround since I do not use the description field for anything.  I can place the supplier name there and then export to Excel and it will give me what I want.  Thank you!  (PS -- I still think NCH should consider the report - but that is just my opinion). 

Thanks -- but I tried that and it does not include any direct payments.  In many small businesses --  like mine -- we pay for many purchases with cash/direct payments.  If you look, this report only includes account payable transactions - which for a small business - may be very little.  Still hoping that the suggestion will be considered since it is a valuable report for a small business to know how much they have spend with any specific vendor/supplier.

Yes- the export of information via the csv format works wonderfully.  The problem is - the information of how much is spent with each supplier is still not available.  The journal only records the account that was charged.  If you have several vendors who you buy from and the journal is for Cost of Good sold -- you can see how much was charged to the account in total -- but you cannot determine which vendor it was from since that information is not captured in the journal.  Elk's suggestion is best - this is a simple thing and should be included in the software - and therefore a suggestion has been made to the developers.  Realistically - this simplistic report should not be difficult to make.   To get the information now - requires you to record each purchase in Excel - which is what I was doing before I started using the software.   To me, (and I could be wrong) it is an essential report that should be included. 

I would like to have a report of the total payment made to suppliers for the year.  Similar to the Sales Payment Report - which shows all the sales you had with customers for the x time period, I would like to do the same for suppliers (i.e., how much did I spend with this supplier for the year).  I have looked high and low and cannot seem to get such a report.  Does one exist or do I have to maintain it outside the system in Excel?  Thanks for the reply. 

Use the menu bar at the top.  Click on view; then Invoices.  If the invoice is paid the Status column on the screen will say Paid.

Socratease -- I was able to export from QB into Express accounts the following:

Customer list; Vendor list; Items list

There may be a few more you can do.  I was using the latest version of QB 2021.  I am getting off of QB because as of 10/1 they are now going to subscription base only.  Not worth for a small one-person shop.  Best of luck. 

Evaluting express zip version 8.28 on a Windows 11 computer and the default background that it has is dark with white lettering.  Would like to change it to the regular light (white) background with black lettering but this is not an option.  Anyway to fix this? 

I have to lodge a complaint. When installing the latest version of Express Accounts (this has happened since Version 4.59), the install changes the associations of my .zip files to associate with the Express Accounts which in turn attempts to get me to buy the ZIP product that NCH sells. First of all, I have been a WINZIP customer for many years and I am perfectly fine with having my product. To automatically change the associations to your product is somewhat underhanded -- and it borders on almost acting as a malware product. You should not change the associations unless I allow it -- and if you want to do it - I should be asked upon installation. In addition, adding the NCH additional program groups upon installation is also not playing nice with the installation. Again, I should be asked if I want those program groups -- they should not be automatically added. If you want to be more professional -- you should not do these things -- otherwise it gives the impression of second-rate development.

OK

Not 100% how you are setup -- but you need to go to the chart of accounts and setup an account in the 6300's for Travel expenses. If your client needs details by type of expense (i.e., Air travel, hotel, rental car, etc.) you may want to setup one account for Travel Expenses and then detail each out on the invoice and charge it all to this account.

Secondly, in the "items" you can setup an item called expenses. For my consulting business I have two basic items -- consulting hours and expenses. Once you have this item, you can charge in on the invoice.

THe rest should be self-explanatory. Make sure your expenses get charged to the Travel Expenses account. You will do this once you apply the customer;s payment. Make sure you apply the expenses portion to the expense account you setup in the chart of accounts.

Hope this information is useful.

Yes -- I think that is what I would do

Enter the balances as of 7/31/2011 and then one journal entry that would represent the net for the year for each of the operating accounts.

Make sure to setup in the options that your fiscal year end is 6/30/2012 (before you start entering the journal entries). It is in the options.

Lastly, I am no expert here -- but this seems the way to "get started" with your system intact and converting the numbers so that you can start using as of a point in time (like today or this month).

When I set mine up - I just started at the beginning of the year and started from scratch. My fiscal year was from 1/1 to 12/31.

Couple of things of note: My belief is that there are no "fiscal year end" procedures. I think you have to do those manually yourself. Basically it is a continous accounting journaling system. The Balance sheet is always as of the date you chose and unless you do the year end entries yourself -- it just continues. You can always back-date the journal entries to reflect the year end processing if you need to.

Second, at the bottom left of the screen - that little screen with the Checking account balance and A/R. A/P, income and profit is for the current month. It is a snapshot for the current month only.

Hope this information is helpful -- again -- I am no expert -- but this is what my experiences have soon using this program.

OK -- I might not be correct here - but from my understanding here it what I would do:

1. Enter all balance sheet accounts and verify that the balance sheet reflects all NON-operating item accounts correctly.

2. Now start entering the operating items (invoices, expenses, etc. - as of today)

3. The balance sheet should now reflect the correct balances and the operating expenses and sales should show as of today for this month.

My belief is that the P&L only shows the operating figures for the period being reviewed. If you are looking at the income statement report for this month - it will only show the operating items that have occurred this month - as opposed to the balance sheet report which will show an accumulated effect.

When looking at the income statement report, it only shows the operating items (sales and expenses) that have occurred for the period being reivew (this month).

The second thing to look at would be the period you are reporting on. The Balance sheet report will give a snapshot as of today. The P&L will give you the ability to look at the report over a period of time (this month, last month, last quarter, last year, etc.)

Hope this information is useful -- hope it helps.

Graham

I remember that I had issues with the header way back in version 3 or something. Here are some things that may help:

On the "COMPANY" options page -- I have a report logo height as 0.75

On the "INOVICE" options page -- I have a logo height as 0.75

On the "Other" options page -- Margins and other report settings as : Side 0.75, Top/Bottom 0.75; Margins small are 0.25 for both.

If I remember correctly, I fiddles with these numbers and my logo and it finally all fit back then -- and after that I had no more header issues.

Hope that helps.

Ken