dcromwell

Hi, I'm unable to play a .wmv file in ExpressScribe. I have tried this on two different machines. Details below. I am transcribing now using Windows Media Player, but it's slow going. Thanks! Environment 1 ------------- WinXP SP3 IDT Audio device ExpressScribe 5.13 livemeeting.wmv plays in Windows Media Player Welcome plays in ExpressScribe .wav file plays in ExpressScribe Environment 2 ------------- WinXP SP3 Conexant HD Audio output ExpressScribe 5.13 also tried ExpressScribe 5.10 livemeeting.wmv plays in VLC Media Player Welcome plays in ExpressScribe Problem Description ------------------- 1. Drag livemeeting.wmv onto file pane 2. Status line says 'Loading video file' 3. Loading finishes, 'livemeeting.wmv' is displayed in file pane 4. Highlight 'livemeeting.wmv' 5. Click 'Play' 6. 'Playback Failed' pop-up says: 'Please check that your audio hardware is functioning correctly and Options->Playback->"Sound Device" has been correctly configured' 7. Options>Playback>Sound device 8. Pull down menu contains: 'IDT Audio' and '[Default Sound Out]' 9. Select 'IDT Audio' 10. Click 'OK' 11. Click 'Play' 12. 'Playback Failed' pop-up displayed