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davetroup

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  1. You do have to set up the recording input on the Mac, but it's set correctly and that's not the problem. No reply from NCH after nearly three weeks and two tech support requests.
  2. I have submitted two support requests and haven't received any reply from NCH, it's been well over a week. I suppose I'll have to dispute the charge for Golden Records with my credit card company, since I'm not about to pay for the software if it doesn't work.
  3. I'm having the same problem, and I'm using a brand new MacBook Pro 2.26 Mhz Intel Core 2 Duo. I'm not doing anything else with it but trying to record music, but I get short dropouts (not every few seconds, but several per song.) The dropouts are very short -- less than a second, but enough to create an audible "burp" in the recording. They are audible even during recording... but they're not coming from the record that's being played (I can monitor that with headphones) but from the playthrough on the Mac. It basically makes the whole application worthless. Please, NCH, is there a solution? I'm running Snow Leopard btw.
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