Thank the Lord! I thought I was going crazy trying to get my files to load and then they just showed zero on the display in Express Scribe and were instantly deleted. I mean, obviously I want to know how to fix the problem, but such a relief to know it's a comon problem and not me being an idiot. I was up half the night trying to work out how to solve the problem .... C'MON EXPRESS SCRIBE PEOPLE, FIX YOUR SOFTWARE!