giantkin

Just missed your needed version, looking thru the files that i have... 2.14, 2.17 and 2.21 is it..sry.

gk

hi, i use 2.14 (and have the exe still)

gk

giantkin at giantkin dot com

all this... and i am expected to pay for the new version of the product.

lol. if i would have realized... i wouldnt have bothered watching the versions.

I would have also expected a lower price point. Rather expensive for unsupported software.

Guess ya learn to read the fine print.

gk

discount column after begging for this as an option, i was heard!!

THANK YOU THANK YOU THANK YOU!

It looked Unprofessional and misleading. Now it looks Perfect!

Finally upgrading from 2.14 to the latest version 2.21! woot!

The programming gods have answered!

gk

(and thanks for pointing out that i missed it Graham!)

and the discount column after begging for this as an option, i was heard!!

THANK YOU THANK YOU THANK YOU!

It looked Unprofessional and misleading. Now it looks Perfect!

Finally upgrading from 2.14 to the latest version 2.21! woot!

The programming gods have answered!

gk

I would like a quick and easy way to see a list of invoices that have not been paid, including those partially paid.

 

There is a report to view Unpaid Accounts, but it gives a total unpaid balance for each customer.

There is a report to view Payments, but it only shows the *paid* invoices.

There is a report to view Invoices, but it shows all invoices in a given period without indication of being paid or not.

The most logical place seems to be the Open Invoice List. If only it had a column next to the Amount column showing how much (if any) was paid.

\

Sry, from what you ask for....it seems like you get that in the unpaid accounts line, as you state yourself... not sure what your trying to say...

have to check mine, as far as i know, if an invoice is partially paid... the partial payment is taken off the invoice, leaving the lesser balance showing...

so your total is still running.

(oh, i didnt test 2.2 for this issue: if you edit the invoice, and mark it PAID...it still shows as unpaid everywhere else. You have to still 'apply payment' to that invoice. (not sure if thats a ...bug or not... but its something to be aware of.)

gk

Sry, i didnt look for this problem... I still use 2.14 I only test the new version and see if they have fixed the major change of the discount column. (looks tacky) and if you dont give discounts, this makes it look like you DO, just not to them!

Lucky i got 2.14 i suppose... if i would have tried 2.16 I wouldnt have bought it.

gk

Unfortunately, my requests, bug reports, suggestions, etc. have fallen on deaf ears again... 2.20 still has this problem.

Hopefully the next release it will be fixed!! heh. heres hoping anyhow

Meanwhile, i still LOVE the PAID version of 2.14 that i use.

gk

i'll TRY to explain some of this...

(i setup the thing same way initially)

you have to have an INCOME account, and a bank account. when i do a recievable, you are adding it to your bank account, VIA your income account... so you would see a dble post.... however, you might have set your income account incorrectly, so its minusing your addition... yup, thats possible!

if your just starting...to fix, start with the Preset ones, and just del the ones you KNOW you dont need....

Trace the way an incoming payment is made, same with a payout...which accounts it uses etc. your balance goes up when it does this and that, etc. yes this is a horrid answer.... but this way YOU get to know what is going on, and you can set your accounts up on your own correctly.

Hope this didnt make it worse for ya... not always easy to explain some things!! hehe

gk

Hi

So far, my complaint as well. If you can find Version 2.14 the discounts is a BUTTON not a column. the button allows you to add a discount on a per line basis. No where does it show, if you DONT want a discount, (exactly what you are looking for)

I am a PRO user, stuck back in 2.14 hoping the next version they fix this issue, BACK to what it was before. to me the new look is very unprofessional, and as you said, makes it look like you SHOULD have given a discount, but didnt do so.

If you need a 2.14 version, let me know. giantkin @ giantkin . com I use sandboxie to test new releases as they come out. It 'installs' i can use the new version, and as soon as i close it, it gets removed as if it never existed. Then, if its fixed, i'll jump on the new version! cant wait!

gk

Sorry, would have answered sooner.....but didnt see it til now

the Paid version: your able to login remotely with more than 1 account. Unpaid is limited to just 1.

The order #'s Should increase exactly that way, with every new order, getting a new number, no matter Who does it. Setting up an account for each user, you need to also add the 'Sales' persons name in the sales box. (not sure why this wasnt taken from the account list...but anyhow)

I set all the items up on the 'main' program, then from the web can add the item to the invoice and the price shows up. Unfortunately i havent tried to set up an item remotely, so cant answer that question...sry!

hope i helped at least a bit....

gk

Actually, again 2.14, someone else needs to test this themselves...for the 2.16 and 2.18 versions, if you make an invoice, and mark it PAID as you do it, it still lists it as UNPAID. instead, mark it unpaid when u make it, and later add the payment, seems to work.

(hope this was fixed in one of the newer versions...I wont test that, until 2.20 comes out, hopefully fixing my problems with the Discount changes.

Thanks

gk

Ya, very seldom would this be needed.....

but without deleting each entry in the journal...is there a way to start fresh? Uninstall/reinstall would of course do it, but if multiple accounts.... that would affect that.

(hm, thinking aloud here) then i suppose you could export the files of the Setups that you want to keep, and import them later.

i think i solved it. Thanks!

gk

open up EI, on the top left click: Invoice

go down to Multiple Businesses (click that)

Click Add new business. Follow same steps as you did for the first business.

gk

actually, i have found an error with it. version 2.14 however... and in 2.16 and 2.18 its been ...somewhat fixed. (bypassed really) Tho, i have untested this directly.

in 2.14 (version i use) you add a discount by LINE. (which Looks great) in 2.16+ the discounts are in Column, which looks unprofessional. I did NOT test this, but as it directly changes the subtotal by line, it would be correct at the totals.

in 2.14 the discount line is not counted at all. Just the Line of the adds, not the subs. So, of course, if the option is replaced, this would need to be adjusted accordingly. (altho i dont personally USE the unpaid report often, I assume that the program might use that to determine whom to send invoices to, rather than each invoice individually. (unsure)

Thanks for pointing out what you thought was an error, so i had to check mine! lol.

gk

I've been reporting this since version 2.14

 

I have a poor work around that i do. (this happens if you Save it as well)

 

instead, i Print it out, scan it back in, then email it out to my customer. (shredding the paper copy) i do NOT delete the invoice, until paid...in case i have to resend.

 

I just reported this same issue again, for 2.18 as well as 2.16 both in forums, and to support directly.

 

I also tried to update adobe reader 8.1.6 to version 9.0 then 9.1 to see if that was the issue. it was not.

 

 

Hoping this gets resolved eventually.

 

gk

actually, looking at Your image, yours isnt as bad as mine...hm. mine the descriptions are completely overwritten, while yours are just really really close. (at the bottom yours overwrites slighly...while mine does not.)

wonder if there is a FONT option to change, to temp fix this issue...hm.

Must be built in somewhere.

gk

Here is a link to see the issue http://www.computers.homeip.net/inv1016.pdf

 

You can see in the description area and also down the bottom in the foother area. The funny thing is it prints perfect it is only when EI creates the PDF file it does this.

 

Anyone got any suggestions and hopefully NCH can fix the issue

 

Graham

I've been reporting this since version 2.14

I have a poor work around that i do. (this happens if you Save it as well)

instead, i Print it out, scan it back in, then email it out to my customer. (shredding the paper copy) i do NOT delete the invoice, until paid...in case i have to resend.

I just reported this same issue again, for 2.18 as well as 2.16 both in forums, and to support directly.

I also tried to update adobe reader 8.1.6 to version 9.0 then 9.1 to see if that was the issue. it was not.

Hoping this gets resolved eventually.

gk

Im using photo express 4, but I cant email photos. I click SHARE them E- MAIL, a box comes up and I put in someones email address, and subject, click send. The box disappears but the photos are not sent. I use outlook express as my defalt and other programs work OK. Can someone help me.

Don

_____________________________________

Website I designed for money advance company.

First, your in the wrong section completely. few ppl here would know. (unless they happen to use the same program)

Try to find the correct section first. then ask there. (also there is a Submit bug, and/or submit feedback link in the help section of most of these programs.) use that as well.

goodluck.

gk

I just installed the application and am trying it out to see if it suits my needs.

 

One thing I haven't been able to figure out is how to edit or delete payments?

 

Any replies appreciated.

G

Simple really, there is a section for Payments on the left side, under the header is View payments. Open that up, and click on the payment in question, you can edit/delete right there.

(if you have it attached to Express Accounts, please note, i do NOT know if the edit would affect that, as i dont want to test that, heh. check manually, after doing it in invoice.)

gk

i have so far, 10 codes all similar. ash1, ash2, ash1_6 for different reasons.

I am using 2.14 for several of the reasons mentioned here.

Descriptions in 2.14 are able to be unlimited depth. (i use around 7 lines under the main descriptor)

for example:

ash1 Single space ad - 3months

Kardohelyes - main st

Muggs - Jefferson Mainst

and so on. between 4-10 in depth.

2.16 shorted that to around 4 or 5....

2.18 is on one line??

Discount option i use extensively. 2.14 is perfect for this as well. The discount column in the 2.16 and 2.18 is very unprofessional looking.

the ADD item in 2.18 is very awkward

I do line the new setup for invoice list that shows open/paid. before had to guess or use the unpaid list, then remember it to go back...(course in 2.14 i dont get this yet!)

BUG: 2.14, 2.16 AND 2.18 all tested. Saving or emailing, the PDF conversion has an error.

the description OVERWRITES the first line in all these versions. (tried changing adobe as well, from version 8.1.6 to version 9.0 to 9.1 all have same bug)

I am glad i bought the program. Just wish the new addons wouldn't change the things i like.

Thanks for reading my rants

giantkin

giantkin @ giantkin . com

I like the new changes in 2.18 where you can can only apply a payment to a open invoice instead of accidently doing multiple payments to the same invoice.

 

However when you create a new invoice you can't add multiple lines for an item anymore now. If you want to put in a description for labour performed on a job it all ends up on one line only.

 

I want to add labour itimised like this and only have the one price associated with it for the complete text box

 

Eg:

 

Do Virus Scan

Format PC

Install Updates

 

Instead of the above we now have this only

 

Do Virus Scan. Format PC. Install Updates

 

If you have a very long description it looks horrible on the invoice. We have also lost the ability of clicking a little icon and bringing up the item list and seeing the exact description of items in our list.

 

 

Can this part also be fixed as well.

 

Thanks heaps NCH for fixing the payment issue I reported.

 

Graham

I am still using version 2.14 for Several reasons,2 of which are mentioned above.

PLEASE change it back...or set it as an option in the invoice section.

as well as the discount button, and removing the discount column completely. on a print out, it looks very unprofessional. (and as a % a pain to give the exact value I prefer)

Discount on a line, with exact $ amount was perfect. this can also be set as an option if some Pro users prefer this method.

Thanks.

giantkin

what about the addition of a...connection between the 2?

use the inventoria for the setup of the items etc... but you can read (and manipulate) from in the EI program? (similar to the Express account connection?)

wouldnt be a bad idea at all... (from my end)

could take the inventory section from EI and move it out to the inventora program as well, maybe give more power etc. (and keep the description field LARGE)

I use 13 lines for description in an older version. (2.16 reduces that wayyy to much) sry, /rant

gk

by now i would have assumed you had tried it on your own...

but if you xfer the files over, you can use the free version for most of the owrk... just a few points are for the registered version only...

Web access is one. (big one for me!)

i dont recall the others... if you look at the description page, it says 'works with plus version only' behind a few of the options.

goodluck!

gk

My searches got done as i was typing the previous post....

Luckily i found 2.14 reinstalled it...and i got my program back to working the way it should be!

no upgrading for me, until the mistakes are removed. (or set optionally at least)

a relieved customer

gk

I purchased the software, after trying the demo version. thought it was perfect. seen a new version and deleted my old one, dl'ed the new one....

hadnt worked with it for a few days, today went to enter a few customers, etc. no problems.... then entering one of the invoices i couldnt add the discounts like i could before...

thought it was moved. instead the discounts were removed as they were before. Cant add discounts as $ only % (and that doesnt work accurately enough for me)

Then, to make it worse, the Description of each item i have is now cut off, only shows a few lines, instead of the whole paragraph i had before, and ON the invoice, it shows a column for discount, with 0.00% making it look like i COULD have added a discount, but didnt.

Therefore, i am looking desperately around for the previous version that i had paid for.

This version is 2.16..... looking for 2.15 or 2.14

Thanks for your help!

giantkin@ giantkin .com

gk