I'm not exactly sure what I specifically did to resolve this issue. I tried everything. What I can tell you is that I ran all the Windows updates and did an upgrade on Windows Media Player. My thinking behind the player was that some of the files in system32 were missing and hoped it would replace those by upgrading it. I wish I could tell you if that is what fixed it or not, but I am unable to know for sure. If you find an answer please post it here just in case I need it in the future! Good luck!