daniel mathews

This is an e mail I sent to nch@nch.com.au, but it says it will not be answered, does anyone else have any other contact details i could try, or have a solution to the problem?? Hi I purchased, downloaded and used wavepad, mixpad and switch software on this computer. Unfortunately, while I was on holiday, my parents had to clear the hard drive of all programs- in order to fix a problem with the computer. They didn't back up my music software, and so it has been deleted. Please may I download the software again- as I have already paid for, and used, the above programs? To prove my payment, I will give you my contact details and information, which I'm sure you can find on your systems- to see that I have purchased these products: [deleted for publishing on forum] Wimbledon London [postcode] [Home telephone] Please reply by telephone or e mail, to confirm receipt of this e mail, and to arrange a course of action, or to ask for further proof of payment. Much appreciated, Daniel Mathews