ladyvols

No. I can move the playback position slider to the beginning of the file. What is happening is that I get near the end of the dictation and it starts over. It shows something like 4:52.5, but it is playing the dictation from 0:00.0 on over again. Therefore, rather than hearing the Plan portion of the SOAP notes I am transcribing, I begin hearing patient information again. I am not sure if it is a coincidence or not, but it always happens with the same PAs files that are over 5 minutes in length. Furthermore, the starting over happens shortly before the 5 minute mark of each problem voice file.

Hi, I am having a problem with Express Scribe beginning over towards the end of a dictation which prevents me from finishing a transcription report. I had this trouble about a week ago and was able to resolve it. I am doing the same things that I tried last week with no success. I will try to explain some of the things that I have tried. 1) I exited out of Express Scribe. I reentered Express Scribe and the file still started over. 2) I have deleted the voice file and downloaded it again without success. 3) I have deleted the voice file. I then uninstalled and reinstalled Express Scribe. I downloaded the voice file again and the file still started over at the same place. 4) I have deleted the voice file. I then repaired Express Scribe. I then downloaded the voice file again without success. 5) I have deleted the voice file. I then repaired Express Scribe. I restarted my computer and downloaded the voice file and it still started over towards the end of the report. 5) I have deleted the voice file. I then uninstalled and reinstalled Express Scribe. I restarted my computer. I downloaded the voice file again without success. Any ideas? Thanks!