I have an Infinity USB foot pedal. I went to the NCH site and installed the correct driver (I think; at any rate, I installed *a* driver, and I believe it's the right one).
Whenever I open the options menu on Express Scribe and try to set up my pedal with the wizard, it doesn't work. I do have "3 pedals" selected, so that's not the problem.
Whenever I press the "Foot Pedal Control Setup Wizard" button, I get an error message saying, "The selected port or device could not be opened."
When I read through this forum before, I got the idea that installing the driver might fix this problem, but apparently not. Why can't it open my port or device, please, and what do I do about it?
Thank you for your help!