spiral7

I have Mac OS X Leopard (what ever is the latest system, my computer is brand new only a month old). I did use the free trial version, but the website implied that I needed Switch Pro to convert MSV to Mp3- but it doesn't work at all. I don't want to pay $$ for their support when I already paid $$$ for nothing. I am very disappointed and frustrated. -j.

I purchased Switch Plus under the impression that I would be able to convert MSV files to Mp3. I have had no success even though the software's website promises "Converts a variety of different audio file formats including wav, mp3, ogg, flac, aac, wma, au, aiff, ogg, msv, dvf, vox, atrac, gsm, dss and other formats into mp3 or wav." I find it very disconcerting that I have paid for software that fails to perform promised functions. I don't think I am doing anything wrong and I did not purchase support with Switch Plus- though I don't see why I should if this is one of the basic functions of the program. Please help.