dee

hi i purchased a motorola E815 PHONE i used SWITCH program to convert mva files to mp3 files,,my transflash card for the phone says the files were transferred but cannot find them on the transflash card,,should i be doing sumthing with the settings,, tech support says songs mite be locked i checke the files in the thumbnail but does not appear to be lock CAN ANYONE HELP MOTOROLA IS OFFERING NO TECHNICAL SUPPORT TO GET MY MUSIC ONTO PHONE THANKS VERY MUCH