rocknrob1

I purchased the software Switch, Wave Pad, and Record Pad. I paid for all three applications, and when I try and use them, I get a "trial version expired" error message. I have the registration number, and all the pertinent information, but it won't let me use it. When I try and register my paid for version, I get redirected to an "upgrade page", suggesting that I need to purchase an upgrade in order to use the programs I already paid for. I feel this is not a good business practice, as I was satisfied with the version I purchased, and don't feel I should be forced to purchase an upgrade to the programs I already paid for. I contacted customer support on several occasions, only to receive a reply, "well that's too bad", or "we're sorry, but there's no refunds and we're not willing to help you with your problem unless you purchase product support". I've removed and downloaded the programs and tried to register them with the information from the e-mail sent from your product support, to again, be thwarted with error messages. I feel I've been ripped off, and would NOT recommend this software nor any other product you offer to any of my friends or even people I don't even know. This is a very bad business practice. If I sound a bit bitter, it's because I'm tired of paying for products and services that do not work, and what's worse, to be told "It's just too bad". Good luck with your ill-begotten booty, as this kind of practice has it's own way of coming back to bite you on the ass 10 fold. Signed "Ripped off and disgruntled".