Hi thanks for your information on the technical support. I was wondering whether they might have a solution which was not on the forum. Seems rather stupid to suggest to buy the program again if so many people are encountering these problems. Based on your information I can skip that option!
I've got the same problem. New Sony vista machine which crashes frequently using soundtap! Every quarter of an hour! Don't dare to use it anymore. Grrrr... Agree with others that i should have read forum first before buying product. I hope NCH will fix the problem soon.