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critters

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Posts posted by critters

  1. Just double checking, are you all running the latest version of Express Scribe? (Download the installer on our site now and use this.) Have you tried installing an older version before this "DSS issue" started occurring? Results?

     

    Be aware that Olympus have recently changed their DSS format, which is why problems started occurring in the first place. Try loading an old DSS file you have and see if you have any success with this.

    I used the newest (.17) on each computer, then played with older versions on my laptop. I tried several versions back to .05. No change.

     

    I know the last DSS was new, but I have no idea about the other 2. I'm not sure that I have access to an old DSS.

  2. Guys, please be aware that the DSS issue has indeed been fixed! If you cannot play your DSS files it's because they're corrupt or something, which is what's happening in critters case. Try getting the DSS files again from your source, or alternatively request they use a more robust audio format.

    Well, I appreciate the thought, but I think you're wrong here. Getting new DSS files didn't help, and the new program can play the old ones.

  3. Has anybody bought the support service for these problems? If so, was it fixed? I'm not adverse to buying a little help, or even some software, if I can be relatively sure it'll fix the problem and get me rolling. I haven't had any income since mid-September, so I don't want to throw good money after bad. I also can't afford to take much longer trying to get going for this job. Any suggestions, anybody? Any are most gratefully accepted!! :)

  4. I had this problem and went back to 4.05 which worked fine - to a point. lately we have had intermittent problems again with file length and I know the problem (as the old problem) relates to file conversion.

     

     

    Scribe converts dss to wav and this hangs up. 4.17 is no better.

     

     

    A work around is to convert the dss file using a 3rd party prog - truespeech,gsm or adcpm codecs will do - and then drop it into scribe.The file is fine and no need to dictate again!!!!!

     

    Its a fuss but i'm sure these boys will get it working smoothly one day ( maybe next year??)

    I'd like to know more about all this too. I've now downloaded ES to 2 XP Dells and 1 XP Compaq, but none work any better than any other. Thanks!!

  5. I just wanted to say that I, too, am having the same problem--a duration of 0, and refusal to play, DSS files with 4.17. I have a Dell with XP, if it matters or if anybody's keeping records.

     

    I've deleted and redownloaded ES back to the .exe, redownloaded the DSS file, tried another DSS,etc. It does MP3s just fine.

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