andreafbe

Hi, I have a possible solution for people having problems playing .wav files in Express Scribe. Basically ES was working fine on my desktop but wouldn't work at all on my laptop, and I was getting the "...you are missing... codec...". I tried everything from making sure that everything was updated to rolling back to older versions of both ES and Windows Media just to name a few things. I had it in the computer shop when I ran out of ideas and they installed a codec pack (not any of the ones people say not to use!) and that still did not work. The computer tech came to my house to compare the codec on my desktop, which is working, to my laptop which is not working. Basically what he found is that the correct (correct because it has the same name) codec was installed on my laptop, but it is a newer version and is not compatible for playing .wav files. To resolve this he had to go into the system files on the desktop, find the correct codec (the older version), copy them to a memory stick, and then reinstall and register it onto the laptop registry while in safe mode. Simply copying it and installing it on your computer will not work. I tried this not realizing that you need to do it in safe mode so you can resigter it so it will work on your computer. The error message I was getting was for the Dialogic (or dictaphone) OKI ADPCM codec. If you are having this problem, you will not be able to find this codec online! Your best bet will be to copy it from an older computer and reinstall it on your newer computer. The old version I installed that worked for me is from 1996. The newer version on my laptop was from 2005-6. I do not know what other years work and/or don't work. I see a lot of people having this issue with no resolution, so I wanted to post what I found to work for me. I have been banging my head against a wall for several weeks now trying to resolve this and was about to give up. I just hope this post will help someone else to resolve their problem more quickly and with much less frustration that I did. Thanks, Andrea

Hi, I am now unable to play .wav files on my laptop (it was working at one point but I can't say specifically when it stopped working) . I am using ES on my desktop with no problem (same software as the laptop except I am running XP Pro on the laptop and XP Home on the desktop). I see that others are having similar problems it seems within the last few months and I cannot find a solution, so I need some direction. I am running XP right now as well as McAfee virus protection. Once I realized I was having a problem I did a variety of things. Since it said I was missing an audio codec I searched the web for the error message I got as well as the codec name with no luck. I tried to play the files in Windows Media so it could auto download the correct codec and that did not work. I updated everything I could think of for Windows and I am using Windows Media 10. I made sure that .wav was checked under files types and then checked all file types. I took it into a computer shop where they installed a big codec pack and that did not work. I have uninstalled and reinstalled ES several times and now have tried rolling back to older versions (both 4.05 and 4.14). I was e-mailed an attachment from my employer that was supposed to be a fix and that did not work. I even turned off McAfee when I downloaded files and/or ES in case that was preventing anything from downloading completely. I also updated all of my audio drivers. I am now at a loss of what to do. Can someone please offer some other suggestions of something to try? The codec I am supposedly missing is Dialogic OKI ADPCM. Many thanks, Andrea