jwcolter

It works in the previous version, but not in 4.17. Thank you. Jaycee

That's correct. It is a multi-channel audio file. You referred to one of the channels being "muted." In the previous version, when I wanted Channel 0 to be inaudible, I simply used the slider and moved it as far left as possible. I'm doing the same in 4.17. Is this what you're calling "muting"? It'd be great if there was a "mute this channel" button! In 4.17, the slider holds the position to which I moved it, yet when I stop the audio and then either hit Play or Rewind/Play to resume the audio, both channels are audible. There were rare occasions during a several-hour period of time when Channel 0 would remain muted, but I could not detect any rhyme or reason as to why it did at those times and would not remain muted the majority of the time. I learned from a colleague that she had the exact same problem with the new version. Both of us have reinstalled an older version just to be able to get our work done, even though in my file, the sound quality is remarkably inferior. I'd love to be able to use the new version, but it's not an option for me unless I can get this problem resolved. Thank you for any recommendations. Jaycee

With the new version, I am unable to get Channel 0 to be quiet! Channel 1 is the voices of those in the courtroom, and Channel 0 is the voice reporter whispering into her mask. I do not want to hear her at all. I have her turned all the way down and Channel 1 turned up, but every time I stop and start again, both channels can be heard (even though the settings have not changed). Every time I restart the audio, I have to go into the control window and click on Play or click the channel button -- there are a variety of things that make it behave, but I have to do that all over again every time I stop and then hit Play. This wasn't a problem on the previous version, and I'm wishing I had not downloaded the new version until I had finished this job. Any advice will be greatly appreciated. Thanks, Jaycee