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theikell

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  1. I am setting up a system that is experiencing significant delays in ringing my extensions. Here is a brief outline of my setup. 1) A call is recieved by Axon and it rings on an IVM extension for the automated attendant. 2) A couple OGM's are played and based on prompts from the caller, an OGM will transfer the call to a group in Axon. 3) The caller immediately begins to hear the on-hold chimes but the extensions do not ring for at least 20 seconds. Please note: 4) All of the extensions in the group are set with a delay of zero 5) As a test, if I change the external line to ring on the call group instead of the automated attendant, the extentions ring immediately Any ideas on that could be causing the delay? Thanks! Tim
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