PALabs

Finally it works -- thanks to newguy I installed version 4.02 and tested it. This version does not hang up after 2-3 seconds. Navigation through a OGM model is fine and finally forwarding the voicemail to an email address seems to work as well.

I got a response from NCH regarding my support request - but they neither have 4.02 available nor did I get any solution for the problem in 4.03 yet - they just said that the next version should fix it. I will update this post when I have more news.

If anyone else needs 4.02 for the same reason - send me a private note. Thanks everyone.

Thanks a lot Newguy. I just tried to download the file but could not access your ftp server. It seems like port 53003 does not work. I searched around as well and could not find v 4.02 - I can put it on a webserver I run - but I need the file first. I will try a little later again. Thanks.

Hi PALabs, I already had a copy since IVM v4.02 was the current version when I first started using the software. I looked around the internet to direct you to a place to download it but could not find a file that was the same size as my version 4.02. Therefore, I just don't trust the contents of these files.

 

What I will do is make my FTP server available with my copy v4.02 at ftp://tvk.homeip.net:53003/ (anonymous login) for about 24 hours. After that I am going on vacation and don't like to leave this server available to the internet. Please do your best to download in this time. If you do not get in time, I will make it available again in about two weeks when I return.

 

In the meantime, Arjen9999, do you have a better place to download v4.02 from?

 

BTW, PALabs, I had the same result with callers with background noise. as long as there is some type of noise (or sound) in the first couple of seconds, the rest of the call would work perfectly.

 

I'm glad to hear you placed a support request as I don't believe the NCH folks are montioring this thread. Please let us know if you get any resolution from the NCH folks. Thanks

I just did some more testing - and this is very strange. I played with the settings similar to newguy and arjen with similar results. No change in behavior but here is something else:

If there is background noise on the callers phone, it does not stop the message after 2-3 seconds. If you call the number yourself, press a couple keys it will also continue with the message -- and afterwards it even works with quiet calls.

I called each of my numbers pressed OGM unassigned keys to get to the end of the message - and since none of the calls got dropped after 2-3 seconds any more. If you restart IVM - you have to call each number again to get it started. I also submitted a support request as I have 12 month email support.

Can anyone verify this?

Thanks.

Hi Newguy,

 

i'm using CAHTA SHT4B/USB 4 with version 4.03 on Windows 2003 Server. Today i found a 4.02 version of IVM and installed it.

It seems 'solved' now. No more spontanious hangups in the first 2 seconds. But with the email problem....

 

Arjen

Arjen, I am also using the CAHTA SHT4B/USB 4 and version 4.03 - same problem here. Where did you find version 4.02 ? I could not find it anywhere but I sure would like to try it. Thanks, Clemens