PALabs

Finally it works -- thanks to newguy I installed version 4.02 and tested it. This version does not hang up after 2-3 seconds. Navigation through a OGM model is fine and finally forwarding the voicemail to an email address seems to work as well. I got a response from NCH regarding my support request - but they neither have 4.02 available nor did I get any solution for the problem in 4.03 yet - they just said that the next version should fix it. I will update this post when I have more news. If anyone else needs 4.02 for the same reason - send me a private note. Thanks everyone.

Thanks a lot Newguy. I just tried to download the file but could not access your ftp server. It seems like port 53003 does not work. I searched around as well and could not find v 4.02 - I can put it on a webserver I run - but I need the file first. I will try a little later again. Thanks.

I just did some more testing - and this is very strange. I played with the settings similar to newguy and arjen with similar results. No change in behavior but here is something else: If there is background noise on the callers phone, it does not stop the message after 2-3 seconds. If you call the number yourself, press a couple keys it will also continue with the message -- and afterwards it even works with quiet calls. I called each of my numbers pressed OGM unassigned keys to get to the end of the message - and since none of the calls got dropped after 2-3 seconds any more. If you restart IVM - you have to call each number again to get it started. I also submitted a support request as I have 12 month email support. Can anyone verify this? Thanks.

Arjen, I am also using the CAHTA SHT4B/USB 4 and version 4.03 - same problem here. Where did you find version 4.02 ? I could not find it anywhere but I sure would like to try it. Thanks, Clemens