I am not having any success updating the IVR script via a remote FTP server.
IVR files can be loaded locally, but when grabbed from a remote server - no change occurs.
From my log (I've masked the serial number and server name):
21:02:54 Checking for IVR update file 'ivm22222.ivr' on FTP server: xyz.com
21:03:06 Successfully downloaded IVR update file
Exiting, rebooting, touched the file (to adjust datestamp) ... all to no avail.
Serial number matches my system. If I alter the filename on the ftp server then the file is not transferred (as expected).
Has anybody else used this feature successfully? Is there a trick?