Ross Miller

I have used my HP Pavilion x360 i3 laptop for 6 years and made scores of videos with Videopad. When that laptop (laptop#1) started having issues booting up AND when VP started getting annoyingly laggy with it, I upgraded to another HP with the same RAM and twice the SSD space (laptop#2). When I had the same issue with VP continuing with the same laggy performance and constant issues with video not syncing with the audio, I returned laptop #2 and went with a Lenovo Yoga (laptop#3) with an i7 and 16G RAM. I've upgraded both #1 and #3 to version 16.08 after MANY attempts to do the simplest editing of my now-much-delayed 10 min long project. Throwing in the towel rather than try to make the original video from the beginning with what I had accomplished so far, now I've simply started from scratch on both laptops. I've loaded the raw footage, and after a single simple edit the video and audio don't sync. It's the exact same problem on both machines. Can I tell you just how incredibly frustrating this is? I'm willing to edit my video in smaller chunks and stitch it all together later, but I can't do a single edit without the program becoming useless. Laptop #3 is a brand-new machine and I've used it for nothing else. Any ideas?

Just shot some test footage, checking to be sure compression was disabled. Now, where HEVC was listed before for the unusable footage, my test footage lists "H.264", and it plays perfectly in the preview window. I think that's it! I see I can use VLC to convert my original, HEVC project video into H.264, so I think the problem is solved. Thanks for your help!

Sorry about the delay in response, I'm having to address this issue in between stuff at work and home. The raw video is two takes of about 40 min long, and the finished project will be about 10 min. It was taken on a Samsung S23 phone. Hmmm, now that I pull up the details of the video, I see "HEVC" listed. I thought I shot it without compression. Could it be that simple? Just reshoot without HEVC? If so, that's doable, though I wish there was some way to convert back to an uncompressed file.

Last project went fine. Now, I try to edit clips and the preview video has the familiar "buffering" message. Before when that would happen, if I give it a minute or two it would disappear. But now it never goes away and the video all but freezes. The laptop I use is dedicated to VideoPad editing, and I've used it to make dozens of videos. It's not used for games or any other resource hog of a program. Nothing has been added or removed since my last project a couple weeks ago. I've since emptied the cache, uninstalled and reinstalled VP (13.43). Any ideas?